For product returns please contact us within 14 days of the delivery date as evidenced by the receipt documents and we will inform you of the exact procedure.
In this case you will be charged the transport costs of the products.
All products, in order to be returned, must be in their original condition without having been unsealed or their packaging tampered with, along with the retail receipt.
In case of defective products, please contact us for immediate replacement. If for any reason you do not wish or cannot replace the product, we will refund the full amount.
In the event of any error on the part of our company, we will fully refund you the money corresponding to the value of the order and the shipping costs. If the error is not due to us, only the amount of money corresponding to the value of the products will be refunded to you, while the shipping costs will be borne exclusively by you. The use of the Website is the sole responsibility of the Customer and we are not responsible for the malicious intervention of third parties. Visiting the Website implies the unconditional acceptance of the above terms.